Ladbrokes App: Ratings, User Reviews & Racing Features (2026)
Real App Store, Google Play and Trustpilot ratings for Ladbrokes on iPhone and Android, plus what users like and dislike, racing features, payments and licence details.
Ladbrokes at a glance: the Ladbrokes app is rated 4.7/5 on iPhone and 4.3/5 on Android, while the company scores 1.2/5 on Trustpilot, mostly because of complaints about casino games. Racing fans get Best Odds Guaranteed from 8am, free UK racing streams with no bet needed, and daily extra places.
Ladbrokes app ratings
Ratings checked 21 October 2026. Scores change over time, so follow the source links for the latest figures.
Why the scores differ: Ladbrokes’ app is rated well, but over 80% of its Trustpilot reviews are 1-star, most of them about casino and slots rather than sports betting.
What users say about Ladbrokes
What users like
- Well-rated app: 4.7/5 on iPhone, 4.3/5 on Android.
- Free UK racing streams with any active account, no bet needed.
- Racing extras: Best Odds Guaranteed, daily extra places and Bet Builder boosts.
- Plenty of payment options, including PayPal and Apple Pay.
What users complain about
- Casino, slots and bingo: many recent complaints say games rarely pay out.
- Bonus and free bet terms: some users feel offers are hard to use, or say they were not credited.
- Withdrawals: some users report slow or delayed payouts.
Summary based on a sample of the most recent Trustpilot reviews and App Store and Google Play ratings, checked October 2026. It reflects what reviewers say, not our own testing.
Horse racing features
| Best Odds Guaranteed | Yes: UK and Irish racing from 8am on race day |
| Live racing streams | UK racing free with an active account; Irish and international races need a £1 bet |
| Extra places | Yes, on selected races daily |
| Cash out | Yes, full and partial |
| Racing specials | Daily Horse Racing Bet Builder boost; Double Result |
Deposits and withdrawals
| Deposit methods | Debit card, PayPal, Apple Pay, Google Pay, Pay by Bank, paysafecard |
| Withdrawal times | Fast Funds cards within 4 hours; e-wallets about 8 hours; Pay by Bank instant |
| Credit cards | Not accepted (banned for UK gambling since April 2020) |
New customer offer
Ladbrokes’ current welcome offer is Bet £5, Get £30 in free bets, with minimum odds of 1/2. PayPal, Skrill, Neteller and Paysafe deposits are excluded. 18+. New customers only. T&Cs apply. Checked 21 October 2026, so always check the latest terms on Ladbrokes’s site.
Licence and safer gambling
Ladbrokes is operated by LC International Limited, licensed by the UK Gambling Commission (account number 54743). You can check this on the Gambling Commission public register. UK-licensed operators must offer deposit limits, time-outs and self-exclusion, and take part in GAMSTOP.
Related guides
More guides
Ladbrokes FAQs
Is the Ladbrokes app any good?
The Ladbrokes app is rated 4.7/5 on iPhone and 4.3/5 on Android, while the company scores 1.2/5 on Trustpilot, mostly because of complaints about casino games. Racing fans get Best Odds Guaranteed from 8am, free UK racing streams with no bet needed, and daily extra places.
Does Ladbrokes offer Best Odds Guaranteed?
Yes. UK and Irish racing from 8am on race day.
Can you watch horse racing on Ladbrokes?
Yes. Ladbrokes streams horse racing (UK racing free with an active account; Irish and international races need a £1 bet).
Is Ladbrokes licensed in the UK?
Yes. Ladbrokes is operated by LC International Limited, licensed by the UK Gambling Commission under account number 54743.
18+ | Gambling can be addictive. Please gamble responsibly. BeGambleAware.org