William Hill App: Ratings, User Reviews & Racing Features (2026)
Real App Store and Google Play ratings for William Hill on iPhone and Android, plus what users like and dislike, racing features, payments and licence details.
William Hill at a glance: William Hill’s app is rated 4.7/5 on iPhone and 4.2/5 on Android. On Trustpilot, most complaints are about casino games and account checks. For racing it offers Best Odds Guaranteed from 8am, extra places on big handicaps and non-runner money back on major ante-post markets.
William Hill app ratings
Ratings checked 1 November 2026. Scores change over time, so follow the source links for the latest figures. How we rate apps.
Why the scores differ: the app is well rated, but many of William Hill’s Trustpilot reviews are negative, often about casino games rather than sports betting.
What users say about William Hill
What users like
- Highly rated iPhone app: 4.7/5 from 200,000 ratings.
- Best Odds Guaranteed on UK and Irish racing.
- Non-runner money back on major ante-post races such as Cheltenham.
- Extra places on big-field handicaps.
What users complain about
- Casino, slots and bingo: many recent complaints say games rarely pay out.
- ID and affordability checks: frustration over document requests and account checks.
- Bonus and free bet terms: some users feel offers are hard to use, or say they were not credited.
Summary based on a sample of the most recent Trustpilot reviews and App Store and Google Play ratings, checked October 2026. It reflects what reviewers say, not our own testing.
Horse racing features
| Best Odds Guaranteed | Yes: UK and Irish racing from 8am (opt-in, online) |
| Live racing streams | Yes, UK and Irish racing (conditions vary) |
| Extra places | Yes, on selected big-field handicaps |
| Cash out | Yes. See how to cash out on William Hill |
| Racing specials | Non-runner money back on major ante-post markets; festival boosts |
Deposits and withdrawals
| Deposit methods | Debit card, PayPal, Apple Pay, Skrill, Neteller |
| Withdrawal times | Cards and e-wallets typically 1–3 working days |
| Credit cards | Not accepted (banned for UK gambling since April 2020) |
New customer offer
William Hill’s current welcome offer is Bet £10, Get £30 in free bets, with minimum odds of 1/2. Free bets expire after 7 days, and PayPal and Apple Pay deposits are excluded. 18+. New customers only. T&Cs apply. Checked 1 November 2026, so always check the latest terms on William Hill’s site.
Affiliate link: we may earn a commission if you sign up through this link. This never affects our ratings. 18+ | BeGambleAware.org
Licence and safer gambling
William Hill is operated by WHG (International) Limited, licensed by the UK Gambling Commission (account number 39225). You can check this on the Gambling Commission public register. UK-licensed operators must offer deposit limits, time-outs and self-exclusion, and take part in GAMSTOP.
Related guides
- How to bet on the William Hill app: each-way, Lucky 15 and cash out
- How to cash out on the William Hill app
- Compare all horse racing betting apps
- Betting apps explained: a beginner’s guide
More guides
William Hill FAQs
Is the William Hill app any good?
William Hill’s app is rated 4.7/5 on iPhone and 4.2/5 on Android. On Trustpilot, most complaints are about casino games and account checks. For racing it offers Best Odds Guaranteed from 8am, extra places on big handicaps and non-runner money back on major ante-post markets.
Does William Hill offer Best Odds Guaranteed?
Yes. UK and Irish racing from 8am (opt-in, online).
Can you watch horse racing on William Hill?
Yes. William Hill streams horse racing (UK and Irish racing (conditions vary)).
Is William Hill licensed in the UK?
Yes. William Hill is operated by WHG (International) Limited, licensed by the UK Gambling Commission under account number 39225.
18+ | Gambling can be addictive. Please gamble responsibly. BeGambleAware.org